Refund and Returns Policy
Effective Date: [24th January 2024]
Thank you for shopping with Educohack Press. We strive to provide you with the best digital content and service. Please read our Refund and Returns Policy carefully to understand your rights and obligations when using our website.
1. Digital Products:
At Educohack Press, we specialize in providing high-quality Ebooks in digital format. As digital products, Ebooks are non-returnable. Once the purchase is made and the Ebook is delivered, it cannot be refunded or exchanged.
2. Refund Eligibility:
Refunds will only be issued under the following circumstances:
Technical Error: In the event that you experience difficulties in downloading or accessing the Ebook due to technical errors on our website, Educohack Press will issue a refund. Please contact our Customer Support team (sales@educohackpress.com) within 2 days of your purchase, providing details of the issue and any relevant information.
3. Refund Process:
To request a refund, follow these steps:
Contact our Customer Support team at sales@educohackpress.com within 2 days of the purchase.
Clearly state the reason for the refund request, including details of any technical errors encountered.
Our support team will investigate the issue and, if the technical error is confirmed, process the refund.
Refunds will be issued to the original payment method used during the purchase.
4. Contact Information:
If you have any questions about our Refund and Returns Policy, please contact us at:
Email: sales@educohackpress.com
5. Changes to the Policy:
Educohack Press reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.
By making a purchase on our website, you acknowledge that you have read and agreed to our Refund and Returns Policy.
Thank you for choosing Educohack Press!
Educohack Press